Frequently Asked Questions
Everything you need to know about your Haakaa fashion experience.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. Since our fits vary by collection, we recommend measuring yourself and comparing it to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. To initiate a return or exchange, please visit our online portal. Please note that for hygiene reasons, certain items like earrings and intimate apparel are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping can take 10-21 business days depending on the destination and customs processing.
Are Haakaa products ethically sourced?
Yes, we are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials such as organic cotton and recycled polyester wherever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my garments to ensure they last?
To maintain the quality of your Haakaa pieces, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of every garment.